Privacy Policy and Cookie Policy

This Privacy Policy and Cookie Policy describe how Wenzhou UYEE trading co., ltd (hereinafter collectively referred to as “UYEE”, “we”, “us”, or “the company”) collects, uses, and protects information through www.uyelectric.com and other related websites and applications. This Privacy Policy does not apply to websites operated by third parties.

We take your privacy very seriously. We want you to feel comfortable interacting with us and submitting your inquiries. It is our responsibility to respect the confidentiality of your information. We will only collect and use your information if we have legitimate business reasons and in accordance with applicable laws.

What personal data do we collect?

Whether you are an actual customer or a potential B2B partner, you can provide us with information in a variety of ways, such as browsing our website, leaving inquiries on our pages, submitting lead forms via social media platforms (including Facebook Lead Ads or Instagram), or contacting us by email.

The information we collect is strictly related to B2B communication and includes, but is not limited to:

Name, phone number, and email address;

Company name and website (if applicable);

Information you voluntarily provide in your inquiry messages, forms, or comments;

Technical information such as IP address, browser type, time zone setting, and operating system.

We only collect information that is strictly necessary for our business operations. We do not collect any sensitive personal data (such as financial records, government IDs, or personal health information).

Use of Cookies

UYEE uses session ID cookies and persistent cookies to enhance user experience. Session ID cookies work only while your browser is open. Persistent cookies remain on your device for statistical purposes to help us understand user preferences and improve our website functionality. You can disable or delete cookies at any time through your browser settings.

How do we use your personal data?

We use the information we collect primarily to:

Respond to your inquiries, comments, and quotation requests submitted through our website or third-party lead forms (e.g., Facebook Lead Ads).

Provide you with relevant information about our electrical hardware products and engineering services.

Communicate with you for B2B business negotiations and customer support.

Improve our website and advertising performance.

Data Sharing and Disclosure (No Sale of Data)

We will not share this information with any third party other than our company, except with trusted service providers who assist us in operating our business. We strictly do not sell, rent, lease, or authorize your personal data (including any data collected via Facebook Lead Ads) to any third party for their own marketing purposes.

Data Retention and Security

We take technical and organizational measures to keep your information safe and secure. We will only retain your personal data for as long as necessary to fulfill the business purposes outlined in this policy, or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized.

Your Rights and Opt-Out Options

You have full control over your personal data. You have the right to:

Access and Correct: Request access to or correction of any inaccurate personal information we hold about you.

Delete: Ask us to delete or remove your personal information when there is no compelling business reason for its continued processing.

Opt-Out of Direct Marketing: We may occasionally contact you regarding our products. You have the right to opt-out at any time if you wish to no longer receive such communications.

To exercise any of these rights, please contact our customer service team at info@uyelectric.com. We will endeavor to process your request within a reasonable timeframe.

Links to Other Websites

This site may contain links to partners or affiliates. If you follow a link to any external websites, please be aware that these sites have their own privacy policies. We do not accept any responsibility or liability for these policies.

Changes to our Privacy Policy

We regularly review our Privacy Policy and any future changes will be posted on this page. If you continue to use our services after changes are published, you acknowledge and agree to the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled via our lead forms, please email us directly at: info@uyelectric.com.